Telecom mobile: “No connection under this number” – thousands still without power
DüsseldorfIn many Parts of Germany also on Monday morning, violent disturbances of the network of Deutsche Telekom. Numerous complaints in social networks and forums indicate that the Problem occurs in many Parts of the country. On Monday morning, the company announced that nationwide, approximately 900,000 so-called routers are affected. The devices are used to dial in to the network of Telekom and thus allow for telephony, Internet and also the Online TV channels. The network is working “smoothly”. It could not be ruled out”, that is, on Router a targeted influence from the outside has been taken” and that this may not be possible to log on to this on the net.
early in The Morning, had been fed a new Software in the network to fix the error. Again, the company advised affected customers to disconnect the Router from the mains and then back on. The fault relates to the entire Federal territory, but only on certain Router types. Currently,<'m going to investigate what they were exactly./p>
telecommunications industry: Quick Internet, but how?
On the Service side of the Telecom Facebook, the anger of many customers to discharge. With an indication of the zip code you report faults, and also complain that of the Telecom recommended step to resolve the problem helps only in the short term: The separation and re-connect the router to the Internet.
“pull the router plug always helps – for three minutes, then the telephony light is off and neither the Internet, TV or telephone functioning,” says a user. Many customers already call for credits. In part, the fault had occurred since Saturday afternoon. “Because of the error image is not excluded that on Router a targeted influence from the outside was taken, with the result that they can no longer log in to the network.’ I think this is a joke…..how is that supposed to be from the outside on all these routers influence? Checked but your config.", says a user in response to the Telecom piece of advice, turn off the Router short.
facts about the Telekom
A user, not kids: “in the Middle of the formula 1 Finale the Internet and therefore the television. Unfortunately, I do not know now who is formula 1 world champion. Has Schalke lost? Trump is still the President?" “Since Saturday afternoon, NO INTERNET AND NO PHONE !!! THE HOTLINE IS NOT REACHABLE !! Not everything can be ,I hope the Telekom thinks of the next invoice to your customer did not receive the full contract performance !!!! And gives its customers a discount for the month of November …. The Telekom should settle the full amount, I will go to the lawyer.”, a of other users.
read The Telecom to affected customers: “It is, and always has, especially the Metropolitan areas are affected. It is not so, there is no local focus. The accumulation of the error image in the urban areas stems from the population distribution and thus is only a statistical result."
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